Privacy Policy

The Appliances Outlet (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you visit our website or use our services.

Information We Collect

  • Information you provide directly: name, address, phone number, email, order details, payment info, account credentials, and customer support communications.

  • Automatically collected information: through cookies and similar technologies, including IP address, browser type, device information, and interaction with our website.

  • Information from third parties: payment processors, service providers, and partners who help us operate and improve our services.

How We Use Your Information

  • To process orders and payments, manage accounts, and communicate with you about your purchases.

  • To personalise your experience and improve our website and services.

  • To send marketing communications if you opt in.

  • To detect and prevent fraud and protect our services.

  • To comply with legal obligations.

Cookies

We use cookies to enhance your browsing experience, analyse site usage, and support marketing efforts. You can control cookie settings via your browser, but disabling cookies may affect website functionality.

Sharing Your Information

We may share your information with trusted third parties who help provide our services, such as payment processors, delivery partners, and marketing services. We do not sell your personal data.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. You can also opt out of marketing communications at any time.

Security & Retention

We take reasonable steps to protect your information but cannot guarantee absolute security. We retain your data only as long as necessary to provide services, comply with laws, or resolve disputes.

International Transfers

Your data may be processed outside the UK in countries with adequate data protection laws or under appropriate safeguards.

Contact Us

If you have questions or concerns about your privacy, please contact us at:
Email: support@theappliancesoutlet.co.uk
Phone: 01204 796815